This page contains answers to common questions, along with some tips and tricks that we have found useful and presented here as questions. If you have a question that is not listed on this page please contact support@bpsoftware.com.

Product: All Q.  I am a registered user of one of your products and I have misplaced my codes.  Can I get a copy of my registration codes? A.  If you misplaced your Registration Codes send an e-mail to support@bpsoftware.com with a subject line of Lost Registration Codes.  Your message must include the transaction identification number of your purchase and address used during registration.  Registration codes will be delivered to the address indicated in our database.

Product: All Q.  I am a registered user of a previous product version.  My registration codes do not work with the current version of the product, can I get new registration codes? A.  Our philosophy has been to not charge users over and over for the same software.  At this point, registered users of a product are entitled to free product updates.  If you need updated registration codes please contact support@bpsoftware.com with a subject line of Registration Code Update.  Your message must include the transaction identification number of your purchase and address used during registration.  Registration codes will be ONLY delivered to the address indicated in our database.